Curbside Pickup

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To take advantage of this service, use the form below to request materials, or call any library location, to request books, movies, or audiobooks. You can give us a list or ask us to pull a selection for you based on reading level and genre.

Our computer system generates our list of holds overnight, so if you’re wanting to request same day pick up, please call the Library.

Once your request is ready we will call you to schedule a pickup. When you arrive we will be happy to bring those materials to your car.

Pick-ups for curbside service will be available on the following schedule:

Downtown Library and Southwest Branch Library:
Monday through Thursday from 10 AM to 5 PM

East, North, and Northwest Branch Libraries:
Monday and Tuesday: 1 PM to 5 PM
Wednesday and Thursday: 10 AM to 5 PM

Please correct the fields below:

Please correct the field(s) marked in red below:

1

Pick Up Location:

Downtown

East

North

Northwest

Southwest

2

Name:

*

Name:

3

Library Card Number:

*

Library Card Number:

4

Phone Number:

*

Phone Number:

5

Email:

6

Please list the items that you would like as well as the format (e.g. Book, audio book, DVD)

*

Please list the items that you would like as well as the format (e.g. Book, audio book, DVD)

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Item Pickup

Once your request is ready we will call you to schedule a pickup. When you arrive we will be happy to bring those materials to your car.

Patrons need to call the library from the parking lot to let staff know they’ve arrived and which car they’re in.
Patrons will show staff a photo ID through a closed window. Staff will not approach a car with windows down.
Staff will place materials on the curb and step away for the patron to retrieve.
For patrons visiting the library on foot or bicycle, waiting and pick-up areas will be designated on sidewalks so materials can be placed for pick-up while maintaining a safe distance.

Common Questions

Q: Can I use curbside pickup if I (or someone in my household) tested positive for COVID-19?

If you have tested positive for COVID-19, please follow the advice of health experts and stay home.

Q: I just put something on hold through the website. How soon will it be ready for pick-up?

Our computer system generates hold lists overnight, so library staff won’t pull your materials until the list is created on the following weekday morning. If you are hoping for same-day service, it’s best to call the library.

Q: Will I be able to pick up my materials today?

In many cases yes, but demand, staffing, and location of materials requested can all affect availability. Some orders may be not be ready until the following day, or longer if materials need to come from more than one library. Curbside service is not available Friday, Saturday, or Sunday.

Q: According to the website, the materials I want are at several different libraries. How long until they’re ready to be picked up?

When you make your request and where your materials are located can both affect the timeline, so your items could be ready within one day or as long as three. Library staff will contact you when your request is available.

Q: I have some things checked out right now; when are they due?

Your due dates have not changed. You can access your account through amarillolibrary.org to check due dates and renew checkouts. We encourage you to sign up for due date reminders at LibraryElf.com. This FREE service reminds you by text or email when your materials are due—helping you to save money on late fees.

Q: I’m not sure what I want. Can you help?

Absolutely! You can call the library and ask for suggestions or just ask us to choose a selection for you based on genres and reading levels.

Q: I still have questions.

We’re happy to help! Please call us at any of our five locations during regular hours. You can also send messages to the Library’s Facebook page which is monitored evenings and throughout the weekend.